Account Executive – Accounts Receivable

Key Roles and Responsiblities-

We are seeking a proactive and detail-oriented Account Executive to join our Accounts Receivable (AR) team. The ideal candidate will manage the end-to-end receivables process, ensuring timely and accurate Collection posting, return posting and reconciliation of customer accounts. The role is crucial for maintaining the company’s cash flow and ensuring that outstanding dues are collected within the credit period. You will be responsible for working closely with customers like amazon and flipkart in market place and alpha divisions, internal sales teams, and the finance department to manage collections, resolve disputes.

Responsibilities:

Customer Account Reconciliation: 

Regularly reconcile customer accounts to ensure alignment between customer balances and company records.

Identify discrepancies such as underpayments, overpayments, or missed invoices, and resolve them promptly.

Collections Management: 

Monitor the accounts receivable ledger to ensure all payments are accounted for and properly posted. 

Actively follow up on outstanding payments through email,phone calls, and other communication channels.

Develop a clear follow-up and escalation process for overdue accounts.

Resolve customer queries related to invoices, deductions, and disputes.

Aging Analysis: 

Prepare and maintain the Accounts Receivable Aging Report to track overdue invoices and prioritize collections.

Provide insights to management on outstanding receivables, collection risks, and the status of large accounts.

Cash Application & Posting: 

Ensure that all customer payments (NEFT/RTGS, Cheques, UPI, etc.) are accurately posted to the correct accounts.

Monitor and reconcile bank accounts to ensure all incoming payments are properly accounted for.

Dispute Resolution: 

Investigate and resolve billing discrepancies and disputes in collaboration with the sales and operations teams.

Provide timely resolutions to customer queries related to invoices, credit notes, and other receivable-related issues.

Reporting & Analysis: 

Assist in month-end closing activities related to accounts receivable, ensuring accurate financial reporting.

Audit Support: 

Assist in internal and external audits by providing accurate AR records, reconciliations, and supporting documents. 

Process Improvement: 

Suggest and implement process improvements to enhance the efficiency of the AR function.

Contribute to automation efforts in invoicing, payment tracking, and reconciliation processes.

Qualifications & Skills:

- Education: 

  Bachelor’s/ Master’s degree in Accounting, Finance, Commerce, or a related field.

- Experience: 

  Minimum 2-3 years of experience in Accounts Receivable, Credit Control, or a similar role preferably in e-commerce related activities.

- Desired Skills: 

• Proficiency in accounting software SAP and Excel.
• Excellent analytical skills to review and reconcile accounts.

• Ability to resolve disputes and work effectively under pressure to meet deadlines.